Privacy Policy
Last updated: April 6, 2026
Pet Wellness USA LLC ("we," "our," or "us") operates the website www.petwellnessusa.net. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or communicate with us.
1. Information We Collect
We may collect the following types of information:
- Contact information you provide when you email us, such as your name, email address, phone number, and mailing address.
- Order information including products requested, quantities, and shipping details when you place an inquiry or order.
- Usage data collected automatically when you visit our website, including your IP address, browser type, pages viewed, and the date and time of your visit. This data is collected through server logs and may include cookies.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and process orders
- Communicate with you about products, shipping, and order status
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Information Sharing
We may share your information with:
- Shipping carriers (USPS, UPS) to deliver your orders
- Payment processors to complete transactions
- Service providers who assist us in operating our website and business, subject to confidentiality agreements
- Law enforcement when required by law or to protect our rights
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. Our website uses HTTPS encryption to secure data transmitted between your browser and our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
8. California Privacy Rights
If you are a California resident, you have the right to request information about the categories of personal information we have shared with third parties, if any, for their direct marketing purposes. You may also request the deletion of your personal information. To make a request, contact us at info@petwellnessusa.net.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website after any changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
Pet Wellness USA LLC
1161 N Cosby Way, Unit P
Anaheim, CA 92806
Email: info@petwellnessusa.net